Privacy Policy

Effective Date: January 1, 2026

Introduction

Welcome to Passport Visa Photo. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information that you provide directly to us when you:

  • Fill out our contact form on the website
  • Call or email us to inquire about our services
  • Visit our physical location for passport or visa photo services
  • Subscribe to our newsletter or updates

Personal Information: This may include your name, email address, phone number, and any other information you choose to provide in your communications with us.

Photographic Information: When you use our passport or visa photo services, we take photographs of you. These photos are provided to you for your official applications and are not stored by us beyond the time necessary to complete your service, unless you request otherwise.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide passport and visa photo services to you
  • To respond to your inquiries and communicate with you
  • To process appointments and service requests
  • To send you service-related information and updates
  • To improve our website and services
  • To comply with legal obligations and government requirements
  • To protect our rights and prevent fraud or abuse

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your passport or visa photos with any third parties. These photos are provided exclusively to you for your personal use in official applications.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Analyze website traffic and user behavior

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Passport and visa photos are typically deleted from our systems immediately after service completion, unless you specifically request us to retain copies for future use. Contact form submissions and email communications are retained for up to 2 years for customer service and record-keeping purposes.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
  • Objection: You have the right to object to our processing of your personal information in certain circumstances.
  • Withdrawal of Consent: If we are processing your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Passport Visa Photo

3351 Markham Rd Unit 110 (Red Building)
Scarborough, ON M1X 0A6

647-628-9141

info@passportvisaphoto.org

Acknowledgment: By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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